Refunds:

We do not accept returns. To qualify for a refund, you must provide proof of purchase in the form of an order number, and it must be confirmed that your order has not been delivered according to the carrier tracking information.

Refunds (if applicable):

In the event that your product arrives scratched or damaged, you may qualify for a replacement. We provide replacements for damaged products with photo evidence submitted within 24 hours of delivery. Should a product not adhere well to a case or phone, eligibility extends to a replacement product rather than a refund.

If you encounter challenges activating your product, tapping it to compatible phones, or experiencing any issues, and you wish to request a refund or replacement, please reach out to our team at support@digivisshop.com. Often, our team can offer helpful tips to resolve any concerns.

For cases where successful activation has occurred, and tapping issues persist even after contacting support@digivisshop.com, you may be eligible for a replacement product. If, after activating your replacement product, tapping issues persist, you could be eligible for a refund.

In instances where a refund is requested and our team cannot confirm a potential defect, eligibility for a refund on your order may be impacted. Upon approval for a refund, you will receive an email notification, and the refund will be processed. The credited amount will be automatically applied to your credit card or original method of payment within 2-4 days.

Warranty:

If your product is damaged or experiences adhesive issues within the initial 30 days from the date your order is marked as delivered, you qualify for a complimentary replacement. Should your product sustain damage after the first 30 days, you may be eligible for a replacement or discount code. To determine eligibility, please contact our customer service representative at support@digivisshop.com.

Late or Missing Refunds (if applicable):

If you have not yet received your refund, please begin by checking your bank account. Subsequently, contact your credit card company, as the official posting of your refund may require some time. Following that, get in touch with your bank, considering that there is typically a processing time before a refund is reflected.

If, after completing these steps, you still have not received your refund, we encourage you to contact us at support@digivisshop.com for further assistance.

Sale Items:

Refunds are applicable only to regular-priced items. Unfortunately, sale items are not eligible for refunds.

Exchanges:

We do not accept exchanges.

Shipping:

We do not accept returns, so no shipping information is required.

Contact Us:

If you have inquiries, or concerns about our privacy practices, or wish to file a complaint, please reach out to us via email at support@digivisshop.com.

Customer Support : +91 9037490976

Monday – Friday

10am – 5pm (IST)